Terms and Conditions

Welcome to Cygnus Sports. By accessing or using this website, you agree to comply with the following terms and conditions.

Business Information

Cygnus Sports operates as an online platform under:

Bhawani Gun House
28/355, Gudri Mansoor Khan
Agra, Uttar Pradesh – 282003

Product Eligibility

All airguns, crossbows and other products sold on this website do not require any license for online purchase under Arms Act of India and/or other applicable laws.

However:

  • Customers must be 18 years of age or older to purchase airguns and crossbows.
  • Submission of a valid Aadhaar Card (or any other government issued ID card) is mandatory for age and address verification purposes.

We reserve the right to cancel any order if valid identification is not provided.

Product Information

We strive to ensure that all product descriptions, specifications, pricing, and images are accurate. However, minor variations may occur.

Cygnus Sports reserves the right to:

  • Modify pricing
  • Update product information
  • Discontinue products
  • Refuse or cancel orders

without prior notice.

Warranty Disclaimer:

Selected products may include manufacturer warranty coverage. Customers may be required to register their purchase with the respective brand/company within the specified time period to remain eligible for warranty benefits. Warranty terms, duration, and registration requirements may vary depending on the manufacturer and product.

Cygnus Sports / Bhawani Gun House shall not be held liable in case warranty benefits are forfeited due to failure to complete the required registration process or non-compliance with manufacturer guidelines.

Shipping & Dispatch

Orders are generally dispatched within 2–4 business days after successful verification and quality inspection.

Dispatch timelines may vary depending on stock availability and warehouse processing.

Returns & Refunds

Once an order has been dispatched:

  • Returns are not accepted
  • Refunds are not provided

Products may only be eligible for replacement in case of verified defects reported within 72 hours of delivery along with a proper unboxing video. For more details, kindly visit our return & refund policy.

User Responsibilities

Customers agree:

  • To provide accurate information
  • Not to misuse products
  • To comply with all applicable laws and regulations

Limitation of Liability

Cygnus Sports and Bhawani Gun House shall not be liable for:

  • Misuse of products
  • Delays caused by courier services
  • Indirect or consequential damages arising from website use or product usage

Contact Information

For any queries, customers may contact us through the contact details available on our website.