Shipping Policy
At Cygnus Sports, we strive to ensure a smooth and reliable delivery experience for all our customers.
Order Processing
All orders are processed and verified before dispatch. Since every product is carefully inspected for quality and functionality prior to shipping, dispatch may take approximately 2–4 business days after order confirmation.
In some cases, products may need to be sourced from our warehouse/distributors before dispatch, which may slightly extend processing time.
Age Verification & Aadhaar Requirement
As per our company policy, customers purchasing airguns or crossbows must be 18 years of age or older.
To complete the order process, customers are required to submit a valid government-issued ID proof (Aadhaar Card) for age verification purposes.
Orders requiring verification may be delayed until valid documents are received and approved.
Shipping & Delivery
Once dispatched, customers will receive shipment and tracking details through the registered contact information provided during checkout.
Delivery timelines may vary depending on:
- Delivery location
- Courier availability
- Weather or operational delays
Important Note
Once an order has been dispatched, it cannot be cancelled, returned, or refunded.
Please ensure all order details are accurate before placing your order.